Explore Everywhere

How do I use my Explore Everywhere^™ Visa Gift Card?

Your Card can be used to purchase merchandise and services at any theme park, museum, tour, tourist attraction, zoo or national park in the US where Visa debit cards are accepted. The amount of every purchase you make will automatically be deducted from the value on the Card. You must register your Card to use it online. Your Card is not redeemable for cash, except as required by law. It cannot be used at ATMs, for gambling, or at merchants requiring a manual card imprint. Additional restrictions may apply.

How do I use my card at restaurants?

Some restaurants may factor in an additional 20% (or more) to cover gratuity. In this situation, if the total amount of your bill plus 20% exceeds the amount available on your Card, it will be declined. For example: If the total bill for your meal is $80, a balance of at least $96 is required on the card ($80 + 20% = $96). You still get to decide how much to tip your waiter, and only the amount you spend is deducted from your account.

How do I use my card at gas stations?

Payment at pay-at-the-pump stations should be made inside to avoid an authorization hold on your funds for more than the purchase amount. The ability to use your Card to pay at the pump will vary by merchant. This card is good for any purchase made inside a fuel station.

How do I register my card?

Visit ExploreEverywhereGift.com/register or call 1-877-341-5484.

Why should I register my card?

Protect your money. If your card is lost or stolen, you can request a new card by calling 1 (877) 341-5484.
Make online, mail or telephone purchases. Online, mail and telephone order merchants often require that personal information, including name, address, telephone number and email address of the cardholder be verified with the card-issuing bank prior to purchase. Unless you register your Card in advance, there may be no way an online, mail or telephone order merchant can confirm your identity. Without such confirmation, the merchant might decline your purchase even if there are sufficient funds on the Card.
If you do not choose to register your Card, we also suggest that you write down the Card number and Customer Service number from the back of the Card on a separate piece of paper in case the Card is lost or stolen.

How can I check the balance on my card?

There are two ways you can keep track of your balance:

Visit www.exploreeverywheregift.com/checkyourbalance
Call 1-877-341-5484 to make automated balance inquiries 24/7.

Please note: Some retailers will not have access to the remaining balance on your Card.

Do fees apply after my card is purchased?

No. There are no fees after purchase.

Do the funds on my card expire?

No, the funds on your Card do not expire.

Does my card expire?

Yes, subject to applicable law, your Card will no longer work when the remaining value is equal to $0 or the “valid thru” date printed on the front of your Card has passed. If funds still remain on your Card after that date, please call 1-877-341-5484 to have a replacement Card issued and mailed to you at no cost. The balance on the replacement Card will be equal to the balance on your discontinued Card.

Can value be added onto my card after it is purchased?

No, the Card is disposable. It cannot be reloaded. When all value is used, the Card should be destroyed. Do not give your Card to a merchant to destroy.

What if my purchase is larger than the value available on my card?

If your purchase is larger than your balance, advise the cashier to swipe your Card for the exact amount available on the card. Then pay the balance with another form of payment. Some merchants require the balance to be paid in cash.

Can I use a PIN for debit transactions with my card?

Yes, your initial Personal Identification Number (PIN) will be the last 4 digits of your Card number. However, we suggest you change your PIN through the cardholder website or by calling the number on the back of the card (for more information, see the “Personal Identification Number” section in the Cardholder Agreement below). Note the PIN can only be used for purchases and cannot be used to obtain cash at ATM’s or cash back with a purchase.

What do I do if my card is lost or stolen?

Call Customer Service IMMEDIATELY 24/7 at 1-877-341-5484 to cancel your Card. You will need to know your Card number, so if you choose not to register your Card, be sure to record the number in a safe place. You may also be required to provide additional information. If funds remain on your Card, you will be sent a replacement card at no cost. Protect yourself by registering your card.

How are returns processed?

Depending on the merchant, merchandise returns may be refunded directly back to your Visa Gift Card, so be sure to keep it until you are sure you will not need it.

The Gift Card that Lets You Play!

Use your Explore Everywhere^™ Visa^® Gift Card at parks, museums, tours, and zoos—everywhere Visa debit is accepted in the US, even online.

Frequently Asked Questions