The Gift Card that Lets You Play!

Visa explore card

Use your Explore Everywhere Visa® Gift Card at parks, museums, tours, and zoos—everywhere Visa debit is accepted in the US, even online.

Entry fees to theme parks & museums

Take the family to the zoo

Visit a state or national park

Enjoy food and snacks while on the go!

Tour your favorite cities

Purchase tickets online

Frequently Asked Questions

Your Card can be used to purchase merchandise and services at any theme park, museum, tour, tourist attraction, zoo or national park in the US where Visa debit cards are accepted. The amount of every purchase you make will automatically be deducted from the value on the Card. You must register your Card to use it online. Your Card is not redeemable for cash, except as required by law. It cannot be used at ATMs, for gambling, or at merchants requiring a manual card imprint. Additional restrictions may apply.
Some restaurants may factor in an additional 20% (or more) to cover gratuity. In this situation, if the total amount of your bill plus 20% exceeds the amount available on your Card, it will be declined. For example: If the total bill for your meal is $80, a balance of at least $96 is required on the card ($80 + 20% = $96). You still get to decide how much to tip your waiter, and only the amount you spend is deducted from your account.
Payment at pay-at-the-pump stations should be made inside to avoid an authorization hold on your funds for more than the purchase amount. The ability to use your Card to pay at the pump will vary by merchant. This card is good for any purchase made inside a fuel station.
  1. Protect your money. If your card is lost or stolen, you can request a new card by calling 1 (877) 341-5484.
  2. Make online, mail or telephone purchases. Online, mail and telephone order merchants often require that personal information, including name, address, telephone number and email address of the cardholder be verified with the card-issuing bank prior to purchase. Unless you register your Card in advance, there may be no way an online, mail or telephone order merchant can confirm your identity. Without such confirmation, the merchant might decline your purchase even if there are sufficient funds on the Card.
    If you do not choose to register your Card, we also suggest that you write down the Card number and Customer Service number from the back of the Card on a separate piece of paper in case the Card is lost or stolen.

There are two ways you can keep track of your balance:

  1. Visit
  2. Call 1-877-341-5484 to make automated balance inquiries 24/7.

Please note: Some retailers will not have access to the remaining balance on your Card.

No. There are no fees after purchase.
No, the funds on your Card do not expire.
Yes, subject to applicable law, your Card will no longer work when the remaining value is equal to $0 or the “valid thru” date printed on the front of your Card has passed. If funds still remain on your Card after that date, please call 1-877-341-5484 to have a replacement Card issued and mailed to you at no cost. The balance on the replacement Card will be equal to the balance on your discontinued Card.
No, the Card is disposable. It cannot be reloaded. When all value is used, the Card should be destroyed. Do not give your Card to a merchant to destroy.
If your purchase is larger than your balance, advise the cashier to swipe your Card for the exact amount available on the card. Then pay the balance with another form of payment. Some merchants require the balance to be paid in cash.
Yes. To set your PIN for PIN debit transactions, please visit the cardholder website or call the number on the back of the card (for more information, see the “Personal Identification Number” section in the Agreement below). Note the PIN can only be used for purchases and cannot be used to obtain cash at ATM’s or cash back with a purchase.
Call Customer Service IMMEDIATELY 24/7 at 1-877-341-5484 to cancel your Card. You will need to know your Card number, so if you choose not to register your Card, be sure to record the number in a safe place. You may also be required to provide additional information. If funds remain on your Card, you will be sent a replacement card at no cost. Protect yourself by registering your card.
Depending on the merchant, merchandise returns may be refunded directly back to your Visa Gift Card, so be sure to keep it until you are sure you will not need it.
Call us 24/7 at 1-877-341-5484

Contact Us


For Customer Service Inquiries please contact the number on the back of your card or dial 1 (877) 341-5484


Blackhawk Network
ATTN: Customer Service
10615 Professional Circle Ste. 102 Reno, NV 89521

When contacting us please provide your name, your card account number and the last four digits of your home phone number. Please help us help you by providing as much information as you can.

Issuing Statement

This card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. See terms & conditions for usage guidelines.

Distributed and Serviced by Blackhawk Network California, Inc. © 2016 Blackhawk Network and MetaBank. All rights reserved.